Pew Cell/Phone Internet Survey Documents Impact of Data Caps

 

Pew Internet Center

A study by the Pew Internet Center documents the enormous number of US adults who gain much or all of their Internet access via smart phones. This suggests that trends towards the imposition of data caps will hit the smart-phone dependent population especially hard.

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Some 88% of U.S. adults own a cell phone of some kind and more than half of these cell owners (55%) use their phone to go online. This represents a notable increase from the 31% of cell owners who said that they used their phone to go online as recently as April 2009.

Moreover, 31% of these current cell internet users say that they mostly go online using their cell phone, and not using some other device such as a desktop or laptop computer. That works out to 17% of all adult cell owners who are “cell-mostly internet users”—that is, who use their phone for most of their online browsing.

Young adults and non-whites are especially likely to use their cell phones for the majority of their online activity:

Nearly half of all 18-29 year olds (45%) who use the internet on their cell phones do most of their online browsing on their mobile device. Half (51%) of African-American cell internet users do most of their online browsing on their phone, double the proportion for whites (24%). Two in five Latino cell internet users (42%) also fall into the “cell-mostly” category.Additionally, those with an annual household income of less than $50,000 per year and those who have not graduated college are more likely than those with higher levels of income and education to use their phones for most of their online browsing.

When asked for the main reason why they conduct most of their online browsing on a mobile phone, these cell-mostly users point to three major factors:

Cell phones are convenient, always available – 64% of cell-mostly internet users mention factors related to convenience or the always-available nature of mobile phones when asked for the main reason why they do most of their online browsing on their cell phone.

Cell phones better fit people’s usage habits – 18% of cell-mostly internet users say that their online habits (or the habits of those around them) make their cell phone a simpler, more effective choice for going online. Just under one in ten (7%) say that they do mostly basic activities when they go online and do not require a more advanced device, while 6% say that they simply find their cell phone to be easier to use than a traditional computer.

Cell phones fill access gaps – 10% of cell-mostly internet users point towards a lack of other access options as the main reason why they primarily use their phone to go online, with 6% saying that they do not have access to a computer and 4% saying that they do not have any other source of internet access beyond their mobile connection.